Safeguard HK
Security Bureau
Mobile Application
Privacy Policy

1. The Government will record the number of visits to this mobile application without collecting any personal identifiable information from users. Such general statistics are collected to compile statistical reports and diagnose problems with, or concerning, the mobile operating systems to help improve this mobile application.

2. This mobile application supports sharing of information via third party service providers ("Share" function). If you use the "Share" function of this mobile application, please refer to the privacy policy of the corresponding service providers.

3. This mobile application will only use the location information to provide the users with personalized results and/or services. Locations in the background will only be used for the functions of "My Hiking Journal", "Hiker Tracking Service" and “My Cycling Journal”. The Government shall not collect or save any location information that you do not volunteer or enable. 

4. This mobile application will detect the users’ current locations and present data that are the most relevant to the users by retrieving information from servers of the Government, Google and Huawei Maps, and display the users’ current locations with reference to the locations of the Government facilities nearby on Google and Huawei Maps of the users’ mobile device.

5. For the "Safety Check" function, this mobile application will detect the users’ current locations and search for geospatial information using the Application Programming Interfaces (APIs) provided by Apple, Google or Huawei. Information in the safety check message including the users’ current locations and the geospatial information retrieved will be sent via the mobile messaging application (e.g. WhatsApp) chosen by the users and will not be saved or sent out by this mobile application.

6. For supporting the "My Hiking Journal" function, this mobile application will track the users’ current locations in the background so as to show users’ hiking routes on a map using the APIs provided by Apple, Google or Huawei. Users’ locations information will not be sent out by this mobile application.

7. For supporting the "My Cycling Journal" function, this mobile application will track the users’ current locations in the background so as to show users’ cycling routes on a map using the APIs provided by Apple, Google or Huawei. Users’ locations information will not be sent out by this mobile application.

8. The Hiker Tracking Service is provided and maintained by the Communications Association of Hong Kong (“CAHK”). This mobile application will use location in the background to temporarily record and track the users’ hiking routes using the APIs provided by Apple, Google or Huawei. Users’ locations will be recorded at the service center of CAHK. Should there be any accident during the hike, the emergency rescue parties can locate the user with the registered mobile phone number to facilitate rescue operation. All location information will be erased automatically after seven days if no incident has been reported. If there is any outage of the services provided by CAHK, the GPS data of the users may not be able to be sent to CAHK’s service center. Whilst the Government will try to notify the users of any outage via this mobile application, it is not guaranteed that the notification can be sent to each user successfully.

9. To allow users to gain access to the enquiry service of the Government facilities nearby, this mobile application will render the mobile devices to call the relevant hotline automatically when a user presses the dial link in this mobile application. This mobile application will not access any information in the contacts of the users’ mobile devices.  

10. To provide timely update to users, this mobile application will save in the Government’s data servers the users’ preferences on receiving information through push notification. To allow users to receive their chosen types of push notifications, this mobile application will also save in the Government’s data servers the device identifiers of the users’ mobile devices and their chosen types of push notifications. The said device identifiers are not personal identifiable information. Nothing herein shall result in the saving of any personal identifiable information from users.