Information

UEFA EURO 2024 takes place in Germany from 14 June to 14 July 2024. Hong Kong residents who are planning to visit Germany or already there are advised to attend to personal safety and exercise caution in large gatherings of people.


On 16 June 2024, German police shot a man intended to launch an attack with weapons near a fan zone in Hamburg.


Hong Kong residents who need assistance there may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department at (852) 1868, call the 1868 hotline using network data or use the 1868 Chatbot via the Immigration Department Mobile Application, send message to the 1868 WhatsApp assistance hotline, send message to the 1868 WeChat assistance hotline, submit the Online Assistance Request Form, or contact the Embassy / Consulate-General of The People's Republic of China in Germany.


Useful local contacts:

  • - Consular Protection and Assistance Contact for Embassy of The People's Republic of China in Germany：+49-3027588551;
    - Consular Protection and Assistance Contact for Consulate-General of The People's Republic of China in Hamburg：+49-4081976030;
    - Consular Protection and Assistance Contact for Consulate-General of The People's Republic of China in Munich：+49-89724498146; 
    - Consular Protection and Assistance Contact for Consulate-General of The People's Republic of China in Frankfurt：+49-6969538633;
    - Consular Protection and Assistance Contact for Consulate-General of The People's Republic of China in Dusseldorf：+49-21155080446;
    - German police emergency contact：110;
    - German acute medical or fire-related emergency contact：112

Assistance to Hong Kong Residents Unit – Online Assistance Request Form

(updated on 16 June 2024)



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